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Apps & Tools

Service Provider Portal

This tool is for Service Providers who share mutual clients with HiCom Care. The portal enables service providers to submit invoices to us, track the invoice status, get paid on-time within 3 business days, and see remittance history.

With our Service Provider Portal, service providers can:

  • Submit invoices - providers can quickly email or submit their invoices directly to us. Those invoices will be recorded and kept for at least 5 years in our database for auditing purposes.
  • Lookup invoices - providers can always review invoices in the past. They can see the status of the invoice and provide feedback if there are any issues.
  • Remittance history - providers can look up any remittance advice. They can check the paid date, invoice number, and bank account information of each remittance advice in the past.
  • Be found by other participants - providers' information will be found by participants in the Participant App when they are looking for a suitable provider. Plus, providers can inform the latest news, services and products to participants via their app.





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