NDIS Frequent Check-Ins
Hello everyone, it's HiCom Care here to share!
According to the latest information we received from the NDIS, from now on, NDIS staff will be able to contact NDIS participants more often, which will be called a “check-in”.
There will be 2 types of check-ins.
The first is a scheduled check-in.
This is what the NDIS will do when your plan is about to expire, usually 1-2 months before. They will contact you and ask how you're using your NDIS budget, if there's been a change in funding goals or usage, and if any additional or removed support is needed.
Check-in will be scheduled when your plan is developed with the plan writer (LAC or ECEI) and on the day, the NDIS will automatically send a notification, either email or phone to you.
Try to keep an eye on these NDIS messages and if you have any questions, contact your Plan Manager or Support Coordinator as soon as possible.
In addition, the NDIS may "check in" on you out of schedule. This is called unscheduled check-ins, and it can happen in the following cases:
The participant asks the NDIS to change something in their plan.
The NDIS will then visit you to see if you are unhappy with your current plan, or if your situation has changed, or if you need more support from the NDIS.
An NDIS staff member will contact you via email, or phone, to set up a "check in" appointment at your request.
When an NDIS staff member notices something unusual in a participant's plan.
For example, when you are not using all your plan, or you use it too fast. 
Normally service providers can bill weekly or monthly. The NDIS staff will now be checking this more often and they will base your funding usage each month to see if you are using NDIS or not.
So, if you use a service but the provider doesn't provide the invoice, the NDIS might think you’re not using any services and they might check to see if there's a problem.
Or if you use it too quickly. For example, if the plan is for 2 years but you have used up almost all of it in less than 1 year, they will also ask questions and set a schedule to "check in".
Therefore, everyone needs to make sure that the plan is used intelligently and effectively. The NDIS may check multiple times in one plan period.
These changes were introduced and applied from 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 𝟭, 𝟮𝟬𝟮𝟮, and in fact, some HiCom Care clients have already had their "check in" with the NDIS.
It’s important to check your phone and email regularly, to make sure you don't miss any important appointments with the NDIS!
If you need any more support, don't hesitate to contact HiCom Care Plan manager or your Support Coordinator for the fastest support!
======
𝐇𝐢𝐂𝐨𝐦 𝐂𝐚𝐫𝐞 - 𝐍𝐃𝐈𝐒 𝐏𝐥𝐚𝐧 𝐌𝐚𝐧𝐚𝐠𝐞𝐫
We're easy to reach, ready to help
Australia Wide
Dedicated Plan Administrators
3-Day Claim Processing
Same Day Response
Apps & Tools Available
#NDIS_plan_management #manage_NDIS_funds #NDIS_accountant #Manage_funds #NDIS #HicomCare #PlanManagement